Custom Events

Custom (Success) Events can be configured to track and capture specific user behaviour on a website which could serve as ingredients for Custom Audiences.

Contents of the Table

Examples

This table contains some specific examples per website component that can be used as a guideline for configuring relevant and valuable Custom (Success) Events.

ComponentItemDescriptionConfiguration Example
LoginUser Login (email)Event to track a customer login based on an email address as user identifier.
LoginUser Login (username)Event to track a customer login based on a username as user identifier.
LoginUser Login (cookie)Event to track a cookie-based 'automated' customer login when a user visits the website.
AccountUser ProfileEvent to capture relevant information from the user profile page (e.g. date of birth).
AccountUser PreferencesEvent to capture relevant information from customer preferences (e.g. language).
AccountBalanceEvent to capture the account balance for a customer repository as a result of a deposit.
AccountLoyalty ProgramEvent to capture the amount of loyalty points gathered by a customer/member.
RegistrationAccount RegistrationEvent to track a new on-site account registration (i.e. unknown becomes known).
RegistrationNewsletter Sign-upEvent to track a successful newsletter sign-up.
RegistrationVoucher/CouponEvent to track the download of or a subscription for a voucher/coupon to receive discount
E-commerceFunnel - Step 1Event to track the first step of an e-commerce funnel (e.g. 10 seconds on product detail page).
E-commerceFunnel - Step 2Event to track the subsequent step of an e-commerce funnel (e.g. shopping basket).
E-commerceFunnel - Step 3Event to track the subsequent step of an e-commerce funnel (e.g. shipping details).
E-commerceFunnel - Step 4Event to track the last step of an e-commerce funnel (e.g. order confirmation).
E-commerceProduct CategoryEvent to capture the product category when a user visits a product detail page (i.e. showed interest).
E-commerceProduct Name/IDEvent to capture the product name/id when a user visits a product detail page (i.e. showed interest).
E-commerceProduct PriceEvent to capture the product price when a user visits a product detail page (i.e. showed interest).
E-commerceShopping Cart ValueEvent to capture the total value of products added to a shopping cart (i.e. intension to buy).
NavigationMenu ItemEvent to capture the first level menu item of a page visit according to the sitemap (e.g. content analysis).
NavigationSubmenu ItemEvent to capture the second level menu item of a page visit according to the sitemap (e.g. content analysis).
NavigationBreadcrumb(s)Event to capture the last item from a breadcrumb on a page visit (e.g. content analysis).
User InputSearch FunctionEvent to capture the keyword being used by a user to perform a search query on the website.
User InputWebformEvent to capture the value from a specific webform being filled in by a user on a certain webpage.
LinksFacebookEvent to track a click on an external link on the website that redirects to a Facebook account.
LinksInstagramEvent to track a click on an external link on the website that redirects to an Instagram account.
LinksTwitterEvent to track a click on an external link on the website that redirects to a Twitter account.
LinksYouTubeEvent to track a click on an external link on the website that redirects to a YouTube account.
LinksApple AppstoreEvent to track a click on an external link on the website that redirects to the mobile app in the Appstore.
LinksAndroid PlaystoreEvent to track a click on an external link on the website that redirects to the mobile app in the Playstore.
Traffic SourceSearch OrganicEvent to track a visit referred by click on a non-sponsored link originating from a search channel (e.g. Google).
Traffic SourceSearch PaidEvent to track a visit referred by click on a sponsored link originating from a search channel (e.g. Google).
Traffic SourceSocialEvent to track a visit referred by click on a link from a social platform (e.g. Facebook).
Traffic SourceDisplayEvent to track a visit referred by a click on a display advertisement (i.e. banner).
Traffic SourceEmailEvent to track a visit referred by a click on a link in an email.

Use Cases

This table shows some use cases.