Our support platform ensures we can help you as quickly and efficiently as possible. After we receive your support request, the relevant Mapp team member will review your issue and respond to your ticket. There are two ways to submit a support ticket:
A Mapp Team member will contact you shortly after you have submitted your ticket. Submitting a ticket through https://platform.flxone.com is the preferred method of communication, as the system automatically captures additional information (such as which features of the DMP you're using and the system/browser you're using).